Information We Collect
When you interact with orosamirisero's educational platform, we collect various types of information to provide you with personalised learning experiences and improve our services.
Personal Information You Provide
This includes information you voluntarily share with us:
- Name, email address, and phone number when you register
- Educational background and professional experience details
- Learning preferences and course selections
- Payment information for course enrolments
- Communication preferences and feedback you provide
Automatically Collected Information
We automatically gather certain technical data to enhance your learning experience:
- Device information including browser type and operating system
- IP address and general location information
- Course progress and engagement metrics
- Website usage patterns and navigation behaviour
- Session duration and frequency of visits
We comply with the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) Act 2017 in all our data collection practices.
How We Use Your Information
Your information helps us deliver effective business finance education and maintain a quality learning environment. Here's exactly how we use what you share with us.
Educational Service Delivery
- Providing access to course materials and learning resources
- Tracking your progress through educational modules
- Offering personalised learning recommendations based on your goals
- Facilitating communication with instructors and fellow students
- Issuing certificates and credentials upon course completion
Communication and Support
- Sending course updates and important educational announcements
- Providing technical support and answering your questions
- Sharing relevant industry insights and additional learning opportunities
- Collecting feedback to improve our educational programs
We never sell your personal information to third parties, and we only use your data for legitimate educational purposes that directly benefit your learning experience.
Data Sharing and Third Parties
We're selective about who we share your information with, and we always ensure it's for your benefit or legal compliance.
Educational Partners
We may share limited information with:
- Accredited institutions that verify your course completions
- Industry certification bodies for credential verification
- Guest instructors who contribute to specific course modules
- Technology providers who help deliver our learning platform
Service Providers
Trusted vendors who support our operations under strict confidentiality agreements:
- Payment processors for secure transaction handling
- Cloud hosting services for data storage and platform delivery
- Email service providers for educational communications
- Analytics services to improve user experience
All third-party partners must meet our strict data protection standards and are contractually bound to protect your privacy with the same care we do.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We make exercising these rights straightforward and transparent.
Access and Correction
- Request a copy of all personal information we hold about you
- Correct any inaccurate or outdated information in your profile
- Update your communication preferences at any time
- Review your course progress and engagement data
Data Control Options
- Delete your account and associated personal information
- Withdraw consent for non-essential data processing
- Opt out of marketing communications while maintaining course access
- Request data portability to transfer your information elsewhere
To exercise any of these rights, simply email us at help@orosamirisero.com with your request. We'll respond within 30 days and verify your identity before making any changes to protect your security.
Security Measures
Protecting your information is our priority. We use multiple layers of security to keep your data safe from unauthorised access, modification, or disclosure.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff accessing student data
- Automated backup systems with encrypted storage
- Firewall protection and intrusion detection systems
Operational Security
- Strict access controls limiting who can view student information
- Regular staff training on data protection and privacy practices
- Incident response procedures for any potential security breaches
- Physical security measures for our office and server locations
While we implement industry-standard security measures, we also encourage you to protect your account by using strong passwords and logging out of shared devices.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and meet our legal obligations.
Retention Periods
- Active student records: Maintained while you're enrolled in courses
- Course completion records: Kept for 7 years for certification purposes
- Financial records: Retained for 7 years as required by Australian tax law
- Marketing communications: Until you unsubscribe or request deletion
- Technical logs: Automatically deleted after 12 months
Deletion Process
When data reaches the end of its retention period or you request deletion:
- Personal information is securely deleted from our active systems
- Backup copies are purged during routine backup cycles
- Any remaining anonymous usage data may be retained for analytics
- We provide confirmation once deletion is complete
International Data Transfers
Some of our service providers operate outside Australia. When we transfer your data internationally, we ensure it receives equivalent protection to Australian privacy standards.
Transfer Safeguards
- Standard contractual clauses approved by Australian privacy authorities
- Adequacy decisions recognising equivalent privacy protection
- Binding corporate rules for multinational service providers
- Regular audits to ensure ongoing compliance
Primary data transfers occur with providers in New Zealand, the United Kingdom, and select US companies certified under appropriate privacy frameworks.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your information, we're here to help. Our privacy team responds to all inquiries promptly and thoroughly.
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au